Advisors
Senior operators who have built and scaled the enterprise functions your business depends on.
Nauman Alikhan
Founder, Alikhan Ventures & Advisory
Nauman Alikhan is a senior post sales executive with over twenty five years building support, technical account management, and customer success organizations at companies including Cloudflare, ServiceNow, Kyriba, Esri, and Trend Micro. He founded Alikhan Ventures & Advisory to help SaaS and enterprise companies design post sales organizations, launch paid support programs, and strengthen customer retention strategy, along with M&A due diligence work evaluating post sales operations for investors and acquirers. He brings hands on experience building AI powered automation using tools including Celonis, Twilio, ElevenLabs, and Claude, and helps clients apply AI to real operational workflows rather than treat it as a side experiment. Nauman holds an MBA and a background in computer information systems, and clients rely on him to bring both operating experience and a clear, direct approach to organizational change.
Lott Caskey
Enterprise Customer Success, Customer Support, Technical Account Management & Incident Operations Advisor
Lott Caskey is a senior technology executive with over twenty years of experience leading enterprise customer success, technical account management, and incident operations at companies including Cloudflare and ServiceNow. He specializes in building the systems that keep large enterprise customers confident and retained: scaled TAM programs, escalation frameworks, and incident response models that hold up under pressure. He also has hands on experience applying AI tools to modernize post sales operations, from automating workflows to rethinking how support and customer facing teams work. Clients bring Lott in when they need to professionalize operations and adopt AI with real discipline, not just experiment with it.